Every lead gets answered. Nobody has to remember.
Inbound leads don't arrive when it's convenient. They arrive at 9am on Monday and 9pm on Sunday, and whoever responds first — with something relevant — usually wins the conversation. Socieva builds the system that responds in minutes every time: qualifying the lead, updating your CRM, running the follow-up, and handing your team the leads worth a human's attention.
Manual follow-up isn't slow because your team is slow.
It's slow because answering a lead properly is a chain of small jobs: notice the enquiry, copy the details somewhere, decide what it means, write a reply, remember to chase it. Each handoff in that chain is a place a lead quietly dies — not dramatically, just long enough for them to find another provider. None of those jobs needs a person. Deciding which leads deserve a person does.
Businesses where enquiries outrun the inbox.
- Real estate teams with portal leads going cold overnight
- Agencies whose proposals stall until someone remembers to nudge
- Local service businesses losing booked jobs to missed calls
- Recruiters drowning in applications that all look similar
- Professional firms whose intake depends on whoever picks up
- Any team of roughly 5–50 people where leads arrive faster than anyone can personally answer them
Five things, in order, every time.
Every Socieva build follows the same architecture — trigger, judgement, record, action, escalation. Applied to lead follow-up, it looks like this:
The enquiry arrives — website form, portal, marketplace message, email. The system sees it the moment it lands, from wherever your leads actually come from today. Nothing gets moved or replaced.
Your criteria — budget, location, timeline, role fit, urgency, whatever matters in your business — written down once as explicit rules. Every lead is scored against them consistently, instead of by whoever's free.
The CRM you already pay for gets updated automatically: contact created, details filled in, score and source recorded. No copy-paste, no "I'll update it later," no spreadsheet shadow-system.
An instant first reply with real answers — not a "we got your message" stub. Then a timed follow-up sequence for leads that go quiet, written in your voice, paused the moment a human takes over.
When a lead is worth a person — hot according to your rules, unusual, or asking something the system shouldn't guess at — the right person is alerted immediately, with the full picture attached: what came in, what the system found, what's been said. Your team opens conversations that are already halfway done, not cold names in an inbox.
Nothing new to log into. The system sits between the tools you already run — see exactly what happens, step by step. We map your actual stack during the audit rather than asking you to migrate anywhere.
Same lead, rebuilt: everything that matters happens in the first two minutes.
This is the shape of what we build, not a specific result from a specific client — Socieva doesn't publish client outcomes without their permission. Quiet leads get a polite follow-up sequence instead of silence. Off-criteria leads get a courteous decline instead of false hope. Your team spends its day on conversations worth having.
Send us your actual intake process and we'll map what this looks like for your business specifically, for free.
We automate the follow-up. We don't automate the sale.
Responding fast, logging accurately, and chasing politely is repetitive and rule-based — automate it completely. Negotiating, reading between the lines, and building trust is not — the system knows what it doesn't know and hands those moments to a person. If you want to see how we draw that line before proposing anything, start with how to map a workflow yourself.
Published numbers, not "book a call to find out."
Common questions about automated follow-up.
Does the AI message leads directly?
Yes — that's the point of the response-time problem. The system sends an instant first reply built from rules, templates, and criteria you approve before anything goes live. Anything outside those rules gets escalated to a person instead of guessed at.
Will it keep emailing someone who already replied or booked?
No. Sensible escalation is part of the design: when a lead replies, books, or a human takes over the conversation, the automated sequence stops. The system's job is the follow-up nobody remembers to do — not talking over the top of a person.
Which CRMs and tools do you connect to?
The ones you already use. The system sits between your existing tools — wherever inquiries arrive today, whatever CRM you already pay for, and the email, SMS, and calendar channels you already send from. Nothing gets migrated, and there's no new dashboard to learn.
What does lead follow-up automation cost?
The workflow audit is $499 and is credited in full against a build commissioned within 60 days. A single-workflow build — such as complete lead follow-up — typically runs $2,500–$6,000 depending on lead sources and CRM complexity. Care plans start at $500/month. Full breakdown on the pricing page.